Frequently Asked Questions
Everything you need to know about our premium electronics and services.
What is the warranty period for Spade & Co products?
All our electronic devices come with a standard 12-month manufacturer's warranty that covers hardware defects and technical malfunctions under normal use.
How long does shipping take for domestic orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days.
What is your return policy for opened electronics?
We offer a 30-day return policy. If the item is opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to opened items depending on their condition.
Are Spade & Co devices compatible with both iOS and Android?
Yes, our smart devices and accessories are designed to be cross-platform compatible, ensuring a seamless experience whether you use an iPhone or an Android smartphone.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at the checkout page.
How can I track my order status?
Once your order has shipped, you will receive an email with a unique tracking number and a link to our tracking portal where you can monitor your package in real-time.